Terms and Conditions

PRICING & GST

All prices are quoted in Australian dollars (AUD) and are subject to change. Unless stated otherwise prices are GST exclusive. La Feliz Pty Ltd will issue a Tax Invoice for all purchases.

 

SHIPPING TERMS

Delivery of goods is charged at a flat rate of $7.50 across Australia (up to 1kg). For orders outside of Australia, please contact us on info@lafeliz.com.au

All products will be dispatched the next business day from order placement. Estimated time of delivery is 2-5 business days from dispatch.

 

PRIVACY POLICY

La Feliz Pty Ltd will only use the details we collect for the purpose in which they were submitted. These details are for our own use only and under no circumstances will be supplied to any other institution or person for any purpose. We will use this information to process your order and, if requested, provide you with mail subscription updates.

We do not store credit card information. Unless required to do so under Law we do not keep a record of user IP addresses.

 

METHOD OF PAYMENT

We accept Paypal, Visa, Mastercard and Amex.

 

CANCELLATION POLICY

Sorry, orders can’t be cancelled. For any technical issues around order placement, contact info@lafeliz.com.au

 

RETURNS POLICY

If you received a product that was not as per what you ordered (e.g. wrong product box), we take full responsibility and will replace it immediately. Please let us know via info@lafeliz.com.au

For applicable returns, please contact info@lafeliz.com.au with your name, purchase order and reason for the return. Please return the goods within 14 days of the ship date. Goods must be returned in their original packaging.

 

ERRORS & OMISSIONS

La Feliz Pty Ltd endeavours to maintain the accuracy of product images, product descriptions, stock availability and prices, we do however reserve the right to cancel an order and/or reverse a payment if an order has been placed based on erroneous information.

 

COPYRIGHT

All material provided about La Feliz is copyright to La Feliz Pty Ltd and is to be used for personal reference only. La Feliz is a registered trademark.

 

SECURITY

The site is protected by 128-Bit SSL security (the same as your bank and the Military use). Your information is transmitted using secure methods at all times, and in accordance with PCI recommendations. Administrative passwords are kept securely and changed every 90 days. Under PCI compliance regulations, your credit card details are transmitted securely and the complete Credit Card Numbers are obfuscated from the view of La Feliz staff.

 

ACCOUNT CANCELLATION

After 18 months of inactivity, online shop accounts will be cancelled and you will be required to re-register to establish an account.